2022 SHIPPING FEES
Shipping fees is charged depending on your order value as follows:
* Order total less points and coupons but before shipping fee:
- $20 for orders under $150. Ships via Canada Post.
- $0 for orders between $150 – $249. Ships via Canada Post.
- $29 upgrade to Purolator shipping option is available for orders under $250. No Purolator shipping is available to PO Box, Community mailbox and Flex addresses.
- $0 for orders over $250. shipS via Purolator (except PO Box, Community mailbox and Flex adresses. These addresses will ship via Canada Post).
Orders under $250 * Order total, after discounts but before shipping fee.
CANADA POST, SIGNATURE REQUIRED – default
CANADA POST, SIGNATURE NOT REQUIRED – must be requested
PUROLATOR, SIGNATURE REQUIRED – $29 shipping fee
PUROLATOR, SIGNATURE NOT REQUIRED – must be requested, $29 shipping fee
PUROLATOR, HFPU (Hold for Pick Up) – must be requested, $29 shipping fee
Orders over $250
PUROLATOR, SIGNATURE REQUIRED – default
PUROLATOR, SIGNATURE NOT REQUIRED – must be requested
PUROLATOR, HFPU (Hold for Pick Up) – must be requested
* PO Box, community mailbox and Flex Addresses are the property of Canada Post so if your shipping address is one of these, it can only be shipped via Canada Post.
IF SHIPPING TO A HOUSE:
As a default, our parcels require a SIGNATURE upon delivery. If you are not home, the delivery company will try again the following day. In case that doesn’t succeed, you will need to pick it up at the nearest depot provided by the carrier.
For convenience, you may request shipping with NO SIGNATURE at the checkout process. However, we consider your tracking status “Delivered” as proof of delivery, whether you actually received your package or not. There will be NO REFUNDS–we are not responsible for any packages that go missing.
If you know you won’t be home to receive your package or if your neighborhood has parcel theft problems, we suggest you get:
Canada Post – Flex Address. Your package will ship to your Flex Address at the nearest Post Office.
Purolator – Hold for Pick Up. Your package will ship to the nearest Purolator depot.
IF SHIPPING TO AN APARTMENT OR CONDO:
By default, our packages require a signature upon delivery. We highly recommend that your concierge sign off on your package. In case there is no concierge, you will need to share with us your buzzer code. If you are not home, they will try the following day. If this also doesn’t succeed, you’ll need to pick it up at the nearest pick-up depot.
You can also have it shipped to the closest shipping office and held for pick-up.
IF SHIPPING TO A PO BOX, community mailbox or FLEX ADDRESS:
Your package will be sent via Canada Post as they are the only postal carriers that have access to PO Boxes, community mailboxes and Flex Address boxes.
When our team packs your order, you will receive a tracking number from us by email. If you didn’t get your tracking number, please check your spam folder to see if it ended up there. If you still can’t find it, please contact us at Live Chat or by email at highgradeaid (at) gmail (dot) com.
As dropoffs happen near the end of the day, please wait until 8 PM EST (5 PM PST) to see updates to your tracking info. If you do not see any movement, please contact Customer Service to follow up.
We ship to any Canadian address that is serviced by Canada Post and Purolator. No international deliveries.
SHIPPING CUT-OFF TIMES
SAME DAY SHIPPING:
- Canada Post Cut-off Time: 10AM Pacific Time weekdays.
- Purolator Cut-off Time: 12PM Pacific Time weekdays.
If your payment is time-stamped before the cut-off times, your order will ship out on the same day (unless fulfillment is delayed due to changes to your order or other issues). We will do our best to ship out after cut-off time but cannot guarantee same day shipping. Our shipping partners do not ship on weekends and national holidays so please plan to secure your order earliest possible.
SHIPPING DELIVERY TIMES
- Canada Post Delivery timeframe: 3 – 10 business days. As a general guideline, local (we ship out of BC) is 1 – 2 business day, to major centres 1 – 5 business days, and rural locations 3 – 10 business days.
- Purolator Delivery timeframe: 1 – 3 business days.
DELIVERY SERVICE ALERT LINKS:
Is your package delayed? Check Canada Post and Purolator for any delivery service alerts:
SHIPPING DURING COVID
Canada Post – Expected delivery range 3 – 7 business days, with most parcels delivered within 15 business days.
Please note that we are NOT responsible for lost or missing package if your tracking information shows that it has been successfully delivered. Please review our Refund/Exchange Policy. In order to minimize your risk of package loss or theft, either ship with Flex Address or monitor your tracking number closely and retrieve your package immediately once delivered. Check Canada Post’s service alerts for any COVID-19 delays.
Purolator – There may be a few days delay due to the pandemic. Purolator will release packages with verbal consent. If you need a package for the weekend, we recommend that you order on Tuesday or Wednesday.
*To protect your purchase and to expedite the resolution process, please video the complete unboxing of your package, from opening your package and laying out all items within, just in case there are missing or incorrect products. We strive to minimize errors during order fulfillment but sometimes mistakes happen. Without the unboxing video, we cannot provide any resolution.*
DAMAGED, DEFECTIVE OR INCORRECT PRODUCT
If for any reason the products you have purchased from us are damaged, defective or incorrect, please provide a video to show the product is not working. Include in your video your order number, e.g. a handwritten note of the order number next to the product) and contact us within seven days of receipt of delivery to resolve this problem. Please do not continue to consume the product as we may request you to return the product to us for our review. No refunds/exchange for product if it was damaged or compromised due to customer taking it apart. Resolutions may include store credit, reward points, or reshipment. We want to make it right for you!
If a product has arrived “dead on arrival” (DOA) or has a broken seal you have 48 hours upon receiving the package to notify us. Again, please document via video to provide for our review.
If you are missing any product, please provide the video as proof that the product was missing at the time of unboxing (video of the complete unboxing from opening the package to taking out each item and checking them), within 48 hours of receipt. Without the unboxing video, we cannot provide any resolution.
If you are short flowers (or mushrooms, concentrates, etc), please video or photograph the UNOPENED product on your scale so we can see how much you are short. We strive to minimize errors during order fulfillment but sometimes mistakes happen. We will either provide you with a refund via store credit coupon for the missing portion or ship you the missing portion if we still have it in stock.
TO DETERMINE WHAT THE WEIGHT OF YOUR FLOWERS/MUSHROOMS
1) Make sure your scale is calibrated for accuracy. To check, weigh a Loonie—it should be 6.27g.
2) Weigh your flowers/mushrooms in their original unopened package. Refer to the table below for reference on how much the packaging bag and boveda if any weighs. For example, 1 oz of flower in the packaging is 28g + 7.4g = 35.4g. If your flower package is less than 35.4g, please contact us for a speedy resolution.
|28g Packaging Bag
|14g Packaging Bag
|7g Packaging Bag
|3.5 Packaging Bag
|Boveda – One Pack
||1.5 g – 2 g
If you received the wrong product (you ordered it but got something different), please document (e.g video and/or photograph the product to provide for our review. Include in your video/photo your order number, e.g. a handwritten note of the order number next to the product.) and contact us within seven days of receipt of delivery to resolve this problem. Resolutions may include store credit, reward points, or reshipment. We want to make it right for you!
If you received the right product (you ordered it and got what you ordered) but decided that you no longer want it – unfortunately we do not accept returns for exchange or refund for the following reasons:
- After shipping and handling by the end-user, the product quality is already compromised.
- Due to the nature of the products, returning products (if they are not properly vacuum-sealed to eliminate cannabis smell) is very risky and subject to parcel seizures.
UNSATISFIED WITH PRODUCT BASED UPON SUBJECTIVE QUALITIES
No refunds on products based on subjective criteria such as taste, color, smell, potency, ash color etc., as these are based on individual experiences, preferences and/or tolerance levels. Unless the product is defective, all sales are final.
PRODUCT MEDICAL EFFICACY
We do not offer medical advice nor guarantee of efficacy of the products we sell. Results are subjective due to individual’s tolerance levels. These products are not intended to diagnose, treat, cure or prevent any medical ailments. Any information on our site is not intended to be substitute for medical advice or treatment and not intended to cover possible uses, directions, precautions or effects of products that we sell. Unless the product is defective, all sales are final.
PARCEL DID NOT ARRIVE
Resolution depends on the information on your tracking number and how it was shipped (with signature required or no signature required).
- NO UPDATE/UNDELIVERABLE Once Canada Post/Purolator confirms that your order is undeliverable, we will either refund your order via store credit or reship your order if stock is available.
- DELIVERED (but you did not receive)
- Signature-Required Parcel – If your tracking number shows Delivered, but there is no signature, we will either refund your order via store credit or reship your order if stock is available. If there is a signature, we consider that as proof of delivery, whether you actually received the package or not. No refund.
- No Signature Parcel – We consider ‘Delivered’ on your tracking information as proof of delivery, whether you actually received the package or not. No refund.
Sale and Promotions Policy
All sale offers are limited to in-stock products; no rain checks are available. The offer is not valid on prior purchases or future purchases after the sale has ended.
Promotions have no cash value. Refunds of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Other restrictions (such as limit per customer) may apply.
We reserve the the right to end or modify any promotion at any time, without notice.
Kevin (verified owner) –
Meh, the 750 mg sour apple is not worth your money. Potency seems way less than 750mg.
cjg (verified owner) –
Green Apple 750mg – super potent!! Don’t eat all at once or you will literally die (for the day)!
mandragola (verified owner) –
Very potent gummy for those high tolerance users who like to be couch locked and numb
ihaksi (verified owner) –
Crazy potent for such a small candy! Would recommend splitting into a couple pieces if you buy 1250mg haha
ted (verified owner) –
Very potent, good clvalue for The money. Steing tasting but not unpleasant.
mark (verified owner) –
the 1250mg is crazy in 1 piece, and it is super potent, would recommend
devyn12 (verified owner) –
Got some of the 1250mg and holy crap it came in 1 tiny piece, of course I ate the whole thing and what a ride lol deffinitly would buy again and a steal for the price.
lguindi (verified owner) –
Kept it for about several months in the freezer , opened it . Tasted it. Taste like shit . Didn’t bother to finish as I thought it wasn’t edible at all. It was entirely gross. I was expecting to have a candy taste or weed taste at the most but really I had a chemical taste and I didn’t bother to dwelve deeper because I thought It could be potentially harmful. Have bought this a couple times won’t ever again
celxste (verified owner) –
I had ordered the Watermelon 500mg and after opening it up to a refreshing watermelon scent, I had eaten the entire edible and the taste was very nice. It left a slight film in my mouth after swallowing. 9/10
ambree (verified owner) –
Awesome price, potency and fast delivery as always
sarah (verified owner) –
These guys pack a punch! We bought one and weighed it out, cut it up into equal parts of big doses and small doses and ate them accordingly. They were very potent and didn’t taste bad at all!
QuadHunter (verified owner) –
These are great. My go to for edibles these days. Last a long time. Great price.
G W (verified owner) –
Bought the 1000mg!! Off tf charts!! All I have to say is, be careful with these Gummys!! Super potent! I’m definitely purchasing them again!!!!!
huntley (verified owner) –
Sour Watermelon. Wasn’t impressed with either the taste or texture. Not sour and it left a nasty film on my teeth for a half hour or so. I won’t be trying any other strengths or flavours.
jesz (verified owner) –
I bought the 1250g blue raspberry. Nice flavour going down but very strong after taste and pasties. Still really enjoy this product and the punch it packs. I personally split this douse up and love the effects. Definitely buy again and great price.
Frenchie (verified owner) –
I have tried the 500mg watermelon and 1250mg blue raspberry and damn did I forget what edibles can do lol. The 500mg was alright but I’m used to high doses which is why I prefer the 1250mg. Love the portions you can get from each leaf. I Don’t recommend ordering these in the summer and especially if you live in a warm area unless you want melted candy.
_yeahmaybe (verified owner) –
Laughed when I saw the size of it… laughed even harder an hour later after I ate it as I could feel it kicking in… one more hour and I was wrecked. Mission accomplished. Def buying more of these. Great price, too. Had the 500mg Sour Watermelon. Didn’t taste bad either!
abandoned-echoes (verified owner) –
Whoa these babies are strong! I’m now pretty pissed that the other shit I have been buying was lying on their potency. lol
Small pieces…. no, smaller. TRUST ME. Though too much is still a great time
milton (verified owner) –
Some of the best gummies I have had.
Price is great. Dosages are even better and seem to be quite accurate. The buzz was nice!
smilingeyes29 (verified owner) –
Everything that others have said about these Leafy little babies is 100% accurate, they are NOT for lightweights or the faint of heart! Potent AF!! (not the best tasting flavours mind you) probably because they are soo potent! I had to cut the 1250mg leaf into tiny slivers, so as to not overdo them. Even the 500mg one I chopped into 10- 50mg pieces, approximately. 😉
julien (verified owner) –
I needed the hole thing du to high tolerance. I was high tho. Yup yup
lejagal (verified owner) –
These are the best edibles i have ever had. I used to prepare my own since i couldn’t find anything in the market that’s strong enough for me. But these tiny peaces of heaven almost put me to tears. So convenient and discreet. After experimentation, i discovered what’s my daily tolerance/need. 150mg during the day, it relaxes me but I’m able to function. The afternoon,’ 200mg, gets me mellow. At night 300mg and that’s enough to give me a nice evening and at least 8 hours of sleep.
phil (verified owner) –
Got the 1250 mg sour blueberry.
One leaf from the side put me out until afternoon of the next day.
These are not for the faint of heart.
everydaylovin (verified owner) –
Bought the 1250mg gummy.
Super potent. Smaller than expected. Ate the whole thing and was high af. Giggling like the early days.
But be warned it gave my the squirts
Lee (verified owner) –
Great bang for the buck on these. High thc content.
jenntter (verified owner) –
I love these babies!! I ordered like 9 last week, and ate 4 1000 ml sour cherries, I lost a couple days there, and loved it, the only thing that sucked, was coming down, and realizing I have no thc left! I don’t know y I kept eTing thrm, u can only get so high! But ya, I have a local store here in London, but it just isn’t as good as high grade!
canuck883 (verified owner) –
This was my first time trying Ganja Edibles and was unsure due to bad experiences with edibles in the last. When I say bad experiences I’m talking about eating 500mg and feeling nothing, I have a high tolerance. I ordered the Blue Raspberry and Sour Blue Raspberry, both 1250mg. I cut my leaf into 4 pieces, so around 312mg give or take because I have no way to accurately measure the dose. They were a fun time and lead me into a relaxing, deep sleep. I was still high the next morning 😀
manu (verified owner) –
We bought the blue raspberry, 1250mg. My wife and I cut it in half (thank god) Was very similar to one of the first times I took edibles, but this did not make me sleepy after time like most edibles do! If something was going on (a party) I would most likely take a whole one as I don’t drink, so be on the same level as everyone else. This is sometime I will definitely get again!
shadapasternak (verified owner) –
These gummies are smaller than they seem, but as one of the most cost effective forms of consuming thc they pack quite a punch!
rob (verified owner) –
Bam, got the 1000 , smaller than i thought but potent
bdavies743 (verified owner) –
Super tasty and great buzz off the 500mg watermelon. Looking forward to trying the 1250mg when back in stock!
budd (verified owner) –
Picked up the 1000 mg and cut it in half. I ate roughly half of that and ooof was I zooted. It felt like the first time I smoked weed and a bit more giggly lol I was nice and comfy for 4+ hours. I have taken 300 mg westcoast teddies from Mary’s and those did not hit me nearly as hard as this did(roughly 250mg). True to the dose, user beware lol.
tcamp (verified owner) –
really strong and really small i love it. Will purchase again. Taste like weed. 3/5
nie (verified owner) –
This is my favorite product on this site. I ordered the 1000mg last time and it is very powerful. I will continue to order this product when its available. 10/10
mcree (verified owner) –
I had/still have some of the 1000mg black cherry leaf and all I can say is wow!! A little of this thing goes a long way. My wife is in bed passed out rn because she took a little too much and it was a piece the size of the bottom leaf, just a sliver. I took one of the side leafs last night and half the main leaf tonight and I’m flying again, same as ln. Great potency so beginners BEWARE!! There is a spice left in the throat for a few mins after eating that may be a bit uncomfortable for some but no worries, it subsides quickly and you’ll find it was worth it. I kind of enjoy the bite tbh, but that’s me. To each their own but we can probably ALL agree that these high mg Leafs are KILLER and HIGHLY Effective! Incredibly priced also, what a VALUE!! TY HGA!!
mark (verified owner) –
I ordered the Ganja Leafs – Blue Raspberry 1250mg and ate the whole thing.
I hope these are back in stock REALLY soon!
Makes being stuck at home ALOT more enjoyable.
It was very simular to a mushroom high, and made movie night a blast.
Please keep in stock and thanks.
really good tasting and I love the shape it is so cute
kaky (verified owner) –
I purchased the green leaf 750mg THC. Well I never expected it to come as a single leaf the size of a looney at most. I took small bites at a time. Flavour is good. Would have liked it to be bigger in order to not consume the whole thing at once.
dac (verified owner) –
I will be honest, I expected this 250 mg edible to mash up my brain but it was a lot lighter of a buzz than I expected. The taste was great but I do not think I would order these again. Also, IMO, it seemed very “gelitiney” I would say. Could have been better executed.