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THC Concentrates Kloud 9 Phoenix Tears

Kloud 9 – RSO Syringe *Price Drop*

Original price was: $30.Current price is: $20.

Earn up to 20 Points.

An essential cannabis resin (aka Rick Simpson Oil (RSO)) produced using Kloud 9’s cold extraction technique that maintains the full cannabinoid and terpene profile of the cannabis plant, so the full entourage effect and healing properties are maintained intact.
The medicinal benefits of THC as an antiemetic (to treat nausea), muscle spasticity and seizures, neuropathic pain, anxiety and insomnia, as well as anti-cancer activity is well known.
These are the best choice for those seeking healing, as well as the discerning cannaseur.

 

Ingredients

Grade A THC Rick Simpson Oil (RSO)
Produced using an organic, food grade fruit alcohol solvent Kloud 9’s unique extraction process removes all residual solvents 100% while maintaining the full profile of medicinal ingredients (Highly Potent)

 

What’s In The Package

Each 1 ml syringe contains 610 mg THC and 2.3 mg CBD, 1.5mg CBG and 1mg CBC, with a full cannabinoid profile

 

Content

1 ml syringe amounts to 61 x 10mg doses.
One dose is about the size of a grain of rice (Highly Potent)

 

Suggested Usage

Can be taken orally (directly under the tongue), vaped, smeared on a rolling paper to add to joints and can be used in cooking (added to a carrier oil and then mixed with food or drinks).

 

Shelf Life/Storage

30-60 days if stored in a cool and dry place when not in use.  Past that the product can start losing its potency.

Flavours

-Raw (unflavoured)
-Honey
-Cinnamon
-Mint

2022 SHIPPING FEES 

Shipping fees is charged depending on your order value as follows:

* Order total less points and coupons but before shipping fee:

    • $20 for orders under $150. Ships via Canada Post.
    • $0 for orders between $150 – $249. Ships via Canada Post.
    • $29 upgrade to Purolator shipping option is available for orders under $250. No Purolator shipping is available to PO Box, Community mailbox and Flex addresses.
    • $0 for orders over $250. shipS via Purolator (except PO Box, Community mailbox and Flex adresses. These addresses will ship via Canada Post).

SHIPPING OPTIONS

Orders under $250 * Order total, after discounts but before shipping fee.

CANADA POST, SIGNATURE REQUIRED – default
CANADA POST, SIGNATURE NOT REQUIRED – must be requested
PUROLATOR, SIGNATURE REQUIRED – $29 shipping fee
PUROLATOR, SIGNATURE NOT REQUIRED – must be requested, $29 shipping fee
PUROLATOR, HFPU (Hold for Pick Up) – must be requested, $29 shipping fee

Orders over $250

PUROLATOR, SIGNATURE REQUIRED – default
PUROLATOR, SIGNATURE NOT REQUIRED – must be requested
PUROLATOR, HFPU (Hold for Pick Up) – must be requested

* PO Box, community mailbox and Flex Addresses are the property of Canada Post so if your shipping address is one of these, it can only be shipped via Canada Post.

IF SHIPPING TO A HOUSE:

As a default, our parcels require a SIGNATURE upon delivery. If you are not home, the delivery company will try again the following day. In case that doesn’t succeed, you will need to pick it up at the nearest depot provided by the carrier.

For convenience, you may request shipping with NO SIGNATURE at the checkout process. However, we consider your tracking status “Delivered” as proof of delivery, whether you actually received your package or not. There will be NO REFUNDS–we are not responsible for any packages that go missing.

If you know you won’t be home to receive your package or if your neighborhood has parcel theft problems, we suggest you get:

Canada Post – Flex Address. Your package will ship to your Flex Address at the nearest Post Office.
Purolator – Hold for Pick Up. Your package will ship to the nearest Purolator depot.
IF SHIPPING TO AN APARTMENT OR CONDO:

By default, our packages require a signature upon delivery. We highly recommend that your concierge sign off on your package. In case there is no concierge, you will need to share with us your buzzer code. If you are not home, they will try the following day. If this also doesn’t succeed, you’ll need to pick it up at the nearest pick-up depot.

You can also have it shipped to the closest shipping office and held for pick-up.

IF SHIPPING TO A PO BOX, community mailbox or FLEX ADDRESS:

Your package will be sent via Canada Post as they are the only postal carriers that have access to PO Boxes, community mailboxes and Flex Address boxes.

 

TRACKING NUMBER

When our team packs your order, you will receive a tracking number from us by email. If you didn’t get your tracking number, please check your spam folder to see if it ended up there. If you still can’t find it, please contact us at Live Chat or by email at highgradeaid (at) gmail (dot) com.

As dropoffs happen near the end of the day, please wait until 8 PM EST (5 PM PST) to see updates to your tracking info. If you do not see any movement, please contact Customer Service to follow up.


SHIPPING LOCATIONS

We ship to any Canadian address that is serviced by Canada Post and Purolator. No international deliveries.

SHIPPING CUT-OFF TIMES

SAME DAY SHIPPING:

    • Canada Post Cut-off Time: 10AM Pacific Time weekdays.
    • Purolator Cut-off Time: 12PM Pacific Time weekdays.

If your payment is time-stamped before the cut-off times, your order will ship out on the same day (unless fulfillment is delayed due to changes to your order or other issues). We will do our best to ship out after cut-off time but cannot guarantee same day shipping. Our shipping partners do not ship on weekends and national holidays so please plan to secure your order earliest possible.

SHIPPING DELIVERY TIMES

    • Canada Post Delivery timeframe: 3 – 10 business days. As a general guideline, local (we ship out of BC) is 1 – 2 business day, to major centres 1 – 5 business days, and rural locations 3 – 10 business days. 
    • Purolator Delivery timeframe: 1 – 3 business days.

DELIVERY SERVICE ALERT LINKS:

Is your package delayed? Check Canada Post and Purolator for any delivery service alerts:

SHIPPING DURING COVID

Canada Post – Expected delivery range 3 – 7 business days, with most parcels delivered within 15 business days.

Please note that we are NOT responsible for lost or missing package if your tracking information shows that it has been successfully delivered. Please review our Refund/Exchange Policy. In order to minimize your risk of package loss or theft, either ship with Flex Address or monitor your tracking number closely and retrieve your package immediately once delivered. Check Canada Post’s service alerts for any COVID-19 delays.

Purolator – There may be a few days delay due to the pandemic. Purolator will release packages with verbal consent. If you need a package for the weekend, we recommend that you order on Tuesday or Wednesday.


*To protect your purchase and to expedite the resolution process, please video the complete unboxing of your package, from opening your package and laying out all items within, just in case there are missing or incorrect products. We strive to minimize errors during order fulfillment but sometimes mistakes happen. Without the unboxing video, we cannot provide any resolution.*

DAMAGED, DEFECTIVE OR INCORRECT PRODUCT

If for any reason the products you have purchased from us are damaged, defective or incorrect, please provide a video to show the product is not working. Include in your video your order number, e.g. a handwritten note of the order number next to the product) and contact us within seven days of receipt of delivery to resolve this problem. Please do not continue to consume the product as we may request you to return the product to us for our review. No refunds/exchange for product if it was damaged or compromised due to customer taking it apart. Resolutions may include store credit, reward points, or reshipment. We want to make it right for you!

If a product has arrived “dead on arrival” (DOA) or has a broken seal you have 48 hours upon receiving the package to notify us. Again, please document via video to provide for our review.

MISSING PRODUCT

If you are missing any product, please provide the video as proof that the product was missing at the time of unboxing (video of the complete unboxing from opening the package to taking out each item and checking them), within 48 hours of receipt. Without the unboxing video, we cannot provide any resolution.

If you are short flowers (or mushrooms, concentrates, etc), please video or photograph the UNOPENED product on your scale so we can see how much you are short. We strive to minimize errors during order fulfillment but sometimes mistakes happen. We will either provide you with a refund via store credit coupon for the missing portion or ship you the missing portion if we still have it in stock.

TO DETERMINE WHAT THE WEIGHT OF YOUR FLOWERS/MUSHROOMS

1) Make sure your scale is calibrated for accuracy. To check, weigh a Loonie—it should be 6.27g.

2) Weigh your flowers/mushrooms in their original unopened package. Refer to the table below for reference on how much the packaging bag and boveda if any weighs. For example, 1 oz of flower in the packaging is 28g + 7.4g = 35.4g. If your flower package is less than 35.4g, please contact us for a speedy resolution.

ITEM WEIGHT
28g Packaging Bag 8.6 g
14g Packaging Bag 8.6 g
7g Packaging Bag 3.15 g
3.5 Packaging Bag 2.6 g
Boveda – One Pack 1.5 g – 2 g


If you received the wrong product (you ordered it but got something different), please document (e.g video and/or photograph the product to provide for our review. Include in your video/photo your order number, e.g. a handwritten note of the order number next to the product.) and contact us within seven days of receipt of delivery to resolve this problem. Resolutions may include store credit, reward points, or reshipment. We want to make it right for you!


UNWANTED PRODUCT

If you received the right product (you ordered it and got what you ordered) but decided that you no longer want it – unfortunately we do not accept returns for exchange or refund for the following reasons:

  1.  After shipping and handling by the end-user, the product quality is already compromised.
  2.  Due to the nature of the products, returning products (if they are not properly vacuum-sealed to eliminate cannabis smell) is very risky and subject to parcel seizures.


UNSATISFIED WITH PRODUCT BASED UPON SUBJECTIVE QUALITIES

No refunds on products based on subjective criteria such as taste, color, smell, potency, ash color etc., as these are based on individual experiences, preferences and/or tolerance levels. Unless the product is defective, all sales are final.


PRODUCT MEDICAL EFFICACY

We do not offer medical advice nor guarantee of efficacy of the products we sell. Results are subjective due to individual’s tolerance levels. These products are not intended to diagnose, treat, cure or prevent any medical ailments. Any information on our site is not intended to be substitute for medical advice or treatment and not intended to cover possible uses, directions, precautions or effects of products that we sell. Unless the product is defective, all sales are final.


PARCEL DID NOT ARRIVE

Resolution depends on the information on your tracking number and how it was shipped (with signature required or no signature required).

  • NO UPDATE/UNDELIVERABLE Once Canada Post/Purolator confirms that your order is undeliverable, we will either refund your order via store credit or reship your order if stock is available.
  • DELIVERED (but you did not receive)
    • Signature-Required Parcel – If your tracking number shows Delivered, but there is no signature, we will either refund your order via store credit or reship your order if stock is available. If there is a signature, we consider that as proof of delivery, whether you actually received the package or not. No refund.
    • No Signature Parcel – We consider ‘Delivered’ on your tracking information as proof of delivery, whether you actually received the package or not. No refund.

Sale and Promotions Policy

SALES DISCLAIMER

All sale offers are limited to in-stock products; no rain checks are available. The offer is not valid on prior purchases or future purchases after the sale has ended.

Promotions have no cash value. Refunds of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Other restrictions (such as limit per customer) may apply.

We reserve the the right to end or modify any promotion at any time, without notice.

Reviews

  1. mrchursy (verified owner) –

    I bought the honey and boy do I get a great sleep after ingesting a couple rice sized amounts

  2. extremefighter (verified owner) –

    This some dope $#!*. This stuff is super potent, don’t underestimate it. I take a rice sized amount and end up in the clouds for 5 to 6 hours.

  3. 99steven99 (verified owner) –

    Very nice RSO. Just the right amount of flavor. I filled my vape cartridge and took one big hit and I was nice and high. I will definitely include this in my next order if it’s still available

  4. brent (verified owner) –

    Wow this stuff is indeed quite potent. Love the mint flavour. Definitively a quality rso, will be buying again

  5. Perrosompopo (verified owner) –

    Very potent product. Please, whatever you do – DONT think for a second that you have a high tolerance and can handle more than usual…. You will probably regret it if you do lol! Start with a small amount and see how it goes! A tiny drop will have a regular stoner high like he’s never been high before!!

  6. Koro Koro (verified owner) –

    Favorite RSO hands down

  7. 333vonvon (verified owner) –

    Great for anxiety. Relaxes me within the hour and I sleep through the night

  8. Paul (verified owner) –

    Potent product! Great for pain!

  9. benbickrs (verified owner) –

    Strong, unflavored wasn’t bad when snuck into other foods. Good price!

  10. jay-hga (verified owner) –

    Super strong stuff, I got 3 syringes of this a few months back. I tried the mint, cinnamon, and unflavoured ones.
    I find that RSO is a greater value than any other edibles on the market, and it lasts a loooong time if you have a low edible tolerance like me.

  11. stevet (verified owner) –

    Very very potent! I put two small rice grain size drops on my joint and I was faaaalyinnnn!

  12. mattngu (verified owner) –

    This RSO is great for sleep. Props to HGA for fast delivery!

  13. Winston (verified owner) –

    Potency: When ingested this product is very potent, it’s okay for vaping. Effects: are best felt when ingested, when vaped instant head high.
    Taste: The mint flavour really goes well with the RSO oil. The quality of this product is great for the price and ingestion it’s okay to vape but you have to be careful it can damage ur cartridge

  14. Jean (verified owner) –

    Very light consistency. Taste like tropical oil if smoke. Moderate buzz Good value if bought on sale

  15. itsmr (verified owner) –

    Kloud9 Phoenix tears was long lasting and easy to use. A little goes a long way.

  16. donna (verified owner) –

    I enjoyed this because it was a nice buzz and lasted long time. Slept like a baby. Best to put in warm water as it’s very thick oil.

  17. rontu (verified owner) –

    tried unflavored/mint/honey. all were what they claimed. If RSO is too thick to press, hold in hands for a little minute. A full 1ml dose is strong.

  18. Philippe –

    One of the better quality RSO I’ve tried. Hits you fast with potent medicinal effects. Great for pain, stress and insomnia.

  19. lynne –

    Got this as a sample and couldn’t believe how good it is. Nice high on one grain. It’s such a good idea for HGA to give gift with purchase, otherwise I wouldn’t have tried it. I will definitely be buying it. I have to take it oraly as so many years of smoking(cigs too)lol has left me with COPD .. I thought vaping was the answer but apparently that’s not so good either. Will definitely be ordering this in the future. Thanks.

  20. its (verified owner) –

    This RSO works well. Just tried the unflavoured and I liked both taste and effect. Good stuff.

  21. mariana –

    really good stuff gets you a good high and tastes good

  22. marnoz –

    I tried the favour honey and truly loved the taste and the high

  23. itsmr.russell (verified owner) –

    I tried mint in a vape and it was great! ? The mint taste is mild and cool. Very potent as well. Give it a try, you won’t be disappointed.

  24. hdtvnow2 –

    I was very surprised at how strong this product was and how high I got from it. Nice calm high and a bad case of the munchies.

  25. gogoran7 (verified owner) –

    Got the honey flavoured one. Taste isn’t terrible compared to other brands of phoenix tears. Very thick oil and quite strong when it hits you. This will help anyone get to sleep easy. I even tried vaping it but that’s not as good or effective. Great cost and strength!

  26. shawn (verified owner) –

    Order this stuff to fill my Juul pods. Didn’t think it would work out but it vapes just fine and is very strong two to three hits is all I need.

  27. Christina g (verified owner) –

    I got this product to try as an alternative to flowers. I was more than impressed. I had no idea what to expect and tbh used a little more that what I should have. Rookie mistake be careful it is potent.

    It took about 2 hours and then it was like this cool sensation toppled through me and the neck and back pain was gone. I could actually relax.

    I am a complete convert to oils now.

  28. natalie p. –

    This stuff is great but make sure to warm it up a bit in some hot water to get an easier consistency. I use these to refill my vape cartridges and it is very cost effective for great medication.

  29. tylers (verified owner) –

    I purchased THC Phoenix Tears while it was on sale for $26! This product has great flavour and consistency. Phoenix Tears is an effective pain management treatment.

  30. Matthew M (verified owner) –

    Nice and thick and hard to work out of the syringe without warming it a bit. Dark but a golden-amber tinge to the translucency of it. Nice potency, solid RSO. Great pain and GI relief for me, or whatever ails ya no doubt.

  31. kennyc (verified owner) –

    First time trying this stuff, and it’s definitely super concentrated. Consistently of tar, so prepare for stickiness. A portion the size of 2 rice grains will have the average Joe flying!

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